​Ideal Aerosmith’s commitment to exceptional service and support extends long after our products are delivered. Our customers all around the world know that we are relentless in our efforts to provide support that purposefully and consistently exceeds expectations.

From advising customers trying to solve complex technical issues to helping them to locate a spare part, Ideal Aerosmith does not finish working on an issue until it is completely resolved to the satisfaction of all. We offer total life cycle support, including extended warranties, spare parts, repairs, calibrations, field service, training, system upgrades and system refurbishments.

Phone: 1-855-327-6352
Request Support

Ideal Aerosmith Support Team

Whether you are troubleshooting a component, looking for spare parts, or just want advice, Ideal Aersosmith’s expert support staff will be there to help via phone support, e-mail or videoconference.

Dean Anderson

Specialties: Ideal Aerosmith rate tables and centrifuges (Ideal Aerosmith, Genisco, Trio-Tech)

Dave Eriksson

Specialties: Carco Electronics™ hydraulic systems and Carco Electronics™ / Contraves-Goerz electronic motion tables


Legacy Motion Systems

Ideal Aerosmith is dedicated to supporting legacy motion systems produced by us or by other manufacturers. We can repair and upgrade existing and legacy systems manufactured by Carco Electronics™, Contraves®, Contraves-Goerz, Fecker Systems, Benton, Genisco, Trio-Tech and others, including:

  • AERO 900 Test Table Controller
  • 2103 Series Three-Axis Table System
  • 1621-200A Table System
  • 1571 High-speed Rate Table System
  • 1562 Series Rate Table
  • 1411E / 1412E Series
  • 1291BR Table System
  • LEGACY-1280T Series Rate / Positioning Table
  • 1100-5B Table System
  • 1077 Centrifuge System
  • 16-13-8A Series Vacuum Instrument Test Chamber
  • 16-11-2 Series Vacuum Instrument Test Chamber-Legacy
  • 17-53-3B/C Series And 18-53-4B/C Series Tachometer Tester
Legacy Motion Systems

If your legacy system is not listed here, please contact us with the make and model of your legacy system that requires support.