Installation, Calibration, Support and Upgrades

Ideal Aerosmith Maintenance and Support for Rate Tables

Technical Support

At Ideal Aerosmith, our dedication to outstanding service and support continues well beyond product delivery. Customers worldwide rely on us for our unwavering commitment to delivering support that consistently goes above and beyond expectations. Whether it’s assisting with complex technical challenges or helping locate a specific spare part, we stay engaged until every issue is fully resolved to the customer’s satisfaction. We provide comprehensive life-cycle support, including extended warranties, spare parts, repairs, calibrations, field services, training, system upgrades, and refurbishments.

Rate Table Installation and Calibration

Initial System Setup

Ideal Aerosmith offers a variety of services to assist customers with the setup of a new system or to help with an existing system. Isolation pier consulting is offered, which allows Ideal experts to review and provide advice on customer facility drawings and to assist with recommendations for pier construction. We suggest this service during facility or laboratory planning when purchasing a new system. By purchasing the Initial System Setup, Ideal personnel will ensure that the table is level, connect all cabling, power up the system, perform a functionality check, and review safety features. With this service, we offer the calibration service at a reduced cost. Ideal also offers training sessions, from basic training to more enhanced software training, which can be selected to fit each customer’s needs.

Calibration

Ideal Aerosmith recommends yearly calibration service as a form of preventative maintenance.  Investing in the specialized equipment required for calibrating a precision rate table and maintaining their NIST-traceable calibration is typically not cost-effective for most companies. Ideal experts travel to customer sites around the world performing on-site calibrations. Calibration tests such as wobble, acceleration, and slip ring tests are performed to show the state of the motor/bearings and if the slip ring is noisy, it may require replacement or cleaning. Tests such as position accuracy and repeatability, as well as rate position and repeatability, are completed to verify that the motion table is within factory specifications. Testing is performed using NIST-traceable test equipment. At the completion of calibration, Ideal will provide test data documentation. Single, two and three axis tables are calibrated in the field by an Ideal Aerosmith Technician(s). Smaller units such as tachometer testers, Scorsby, tilt & turn, and rate tables can be sent to Ideal’s manufacturing facility for calibration. Please contact us for an RMA number. Customized calibration agreements are offered to cover multiple years and a variety of rate tables. Please contact us for a customized quote that will meet your requirements and quality standards.

Test Equipment Redesign, Repair, and Upgrade

Ideal Aerosmith recognizes that many test systems are aging and obsolescence is a serious problem. Discarding a test system due to obsolete control electronics and purchasing an entirely new system is often not a cost-effective option, especially when the frame structure, motors, encoders, and bearings of most rate tables and centrifuge systems may still be in good shape.

Ideal Aerosmith is dedicated to supporting legacy motion systems produced by us or by other manufacturers. We can repair and upgrade existing and legacy systems manufactured by Carco Electronics, Contraves, Contraves-Goerz, Fecker Systems, Benton, Genisco, Trio-Tech, and others. 

Inertial Navigation Systems

We provide the following options for table systems and centrifuges:

Flight Motion Simulation Systems

We provide the following options for flight motion systems and target motion systems:

What is your motion simulation challenge?